1. Who We Are
Inbox Engine LLC ("Inbox Engine," "we," "us," or "our") is a full-service email deployment and list monetization company. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our services and website.
2. Information We Collect
We collect information in the following ways:
- Information you provide: Name, email address, company name, phone number, and any other details submitted via our contact form or during onboarding.
- Automatically collected data: IP address, browser type, referring URLs, pages visited, and time spent on our site via cookies and similar technologies.
- Client-provided data: Email lists, subscriber data, and campaign assets shared with us for the purpose of executing email deployments on your behalf.
3. How We Use Your Information
We use the information we collect to:
- Provide, manage, and optimize our email deployment and monetization services
- Communicate with you about your account, campaigns, and performance reports
- Respond to inquiries submitted via our contact form
- Maintain legal compliance including CAN-SPAM, GDPR, and TCPA obligations
- Analyze site usage and improve our web presence
- Detect and prevent fraudulent or unauthorized activity
4. Client Data & Email Lists
Any email list, subscriber data, or campaign material you share with us is used solely to execute the services agreed upon in your client agreement. We do not sell, rent, or share your subscriber data with third parties outside of what is required to deliver your campaigns (e.g., ESP infrastructure, suppression list services).
You retain full ownership of your data. Upon termination of services, we will return or securely destroy your data as directed.
5. Sharing of Information
We do not sell personal information. We may share information with trusted service providers who assist in operating our business (hosting, analytics, email infrastructure) under strict confidentiality obligations. We may also disclose information when required by law or to protect the rights and safety of Inbox Engine and its clients.
6. Data Retention
We retain personal and business data for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Client campaign data is retained per the terms of your service agreement.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please contact us.
8. Cookies
Our website uses cookies to understand traffic and improve user experience. You may disable cookies in your browser settings, though some site functionality may be affected.
9. Security
We implement industry-standard technical and organizational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.
10. Contact
Questions about this Privacy Policy? Contact us at our contact page or email privacy@inboxenginellc.com.