1. Acceptance of Terms
By engaging Inbox Engine LLC ("Inbox Engine," "we," "us") for email deployment, list monetization, or any related services, you ("Client") agree to be bound by these Terms of Service. These terms govern all service engagements between Inbox Engine and its clients.
2. Services
Inbox Engine provides email deployment, list monetization, re-marketing, and newsletter monetization services as agreed upon in a separate client service agreement or statement of work. The specific scope, volume, pricing, and deliverables for each engagement are defined in those documents, which are incorporated into these Terms by reference.
3. Client Responsibilities
As a client of Inbox Engine, you agree to:
- Provide only lawfully obtained email lists where all subscribers have given proper consent to receive commercial email
- Ensure all offers, creative, and content submitted for deployment comply with applicable laws including CAN-SPAM, GDPR, CASL, and TCPA
- Maintain accurate suppression lists and provide updated suppressions prior to each deployment
- Not submit lists sourced from data scraping, unauthorized purchases, or any method that violates applicable privacy law
- Promptly notify Inbox Engine of any legal, regulatory, or compliance issues related to your lists or offers
4. Anti-Spam Policy
Inbox Engine maintains a strict zero-tolerance policy for spam. We reserve the right to refuse, cancel, or terminate any deployment we determine to be non-compliant, misleading, or likely to harm deliverability, without refund. Repeated violations will result in immediate termination of the client relationship.
5. Intellectual Property
Client retains full ownership of all subscriber lists, creative assets, and content provided to Inbox Engine. Inbox Engine retains ownership of its proprietary systems, infrastructure, processes, and methodologies. Neither party may use the other's intellectual property outside the scope of the agreed services without written consent.
6. Confidentiality
Both parties agree to keep confidential all non-public information shared during the course of the engagement, including but not limited to client list data, offer performance, revenue figures, and business strategies. This obligation survives termination of the service relationship.
7. Payment Terms
Payment terms are defined in each client's service agreement. Late payments may result in suspension of services. Inbox Engine reserves the right to charge interest on overdue balances at the maximum rate permitted by applicable law.
8. Limitation of Liability
Inbox Engine's total liability for any claim arising from services rendered shall not exceed the total fees paid by Client in the 90 days preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind, including loss of revenue, loss of data, or business interruption.
9. Termination
Either party may terminate the service relationship with written notice as specified in the client service agreement. Inbox Engine may terminate immediately and without notice in cases of material breach, legal violation, or activity that threatens deliverability infrastructure or legal compliance.
10. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Austin, Texas.
11. Changes to Terms
We may update these Terms periodically. Continued use of our services after notice of changes constitutes acceptance of the updated Terms.
12. Contact
For questions about these Terms, contact us or email legal@inboxenginellc.com.
